Terms of Service

Welcome to Soliv AI! These Terms of Service ("Terms") govern your use of the Soliv AI platform and services provided by Soliv AI Technologies LLC ("we," "us," or "our"). By accessing or using our services, you agree to be bound by these Terms.

1. Acceptance of Terms

By creating an account, accessing, or using Soliv AI's services, you acknowledge that you have read, understood, and agree to be bound by these Terms and our Privacy Policy. If you do not agree to these Terms, you may not use our services.

2. Description of Service

Soliv AI is an AI-powered educational platform that provides:

• Personalized AI tutoring and conversational learning
• Interactive visual learning canvas
• Document upload and analysis capabilities
• Progress tracking and learning analytics
• Educational content recommendations

3. User Accounts and Eligibility

Account Creation

To use our services, you must create an account by providing accurate and complete information. You are responsible for:

• Maintaining the confidentiality of your account credentials
• All activities that occur under your account
• Notifying us immediately of any unauthorized use
• Keeping your account information current and accurate

Eligibility

You must be at least 13 years old to use our services. Users under 18 must have parental or guardian consent. By using our services, you represent that you meet these age requirements.

4. Acceptable Use

Permitted Uses

You may use Soliv AI for legitimate educational purposes, including:

• Learning new subjects and skills
• Getting help with homework and assignments
• Exploring educational content and materials
• Enhancing your understanding of various topics

Prohibited Uses

You agree not to:

• Use the service for any illegal or unauthorized purpose
• Upload malicious content, viruses, or harmful code
• Attempt to reverse engineer or copy our AI technology
• Share copyrighted material without proper authorization
• Harass, abuse, or harm other users or our systems
• Create multiple accounts to circumvent limitations
• Use automated tools to access or scrape our services
• Submit content that is offensive, inappropriate, or violates rights

5. Subscription Plans and Payments

Plan Types

We offer multiple subscription plans:

• Free Tier: Limited features and usage
• Premium: Unlimited access to all features
• Enterprise: Custom solutions for organizations

Billing and Payment

• Subscription fees are billed in advance on a monthly or annual basis
• All fees are non-refundable except as required by law
• We reserve the right to change pricing with 30 days notice
• Failed payments may result in service suspension
• You can cancel your subscription at any time

6. Intellectual Property

Our Rights

Soliv AI and its technology, including AI models, algorithms, and platform features, are protected by intellectual property laws. We retain all rights not expressly granted to you.

Your Content

You retain ownership of content you upload or create. By using our services, you grant us a license to:

• Process and analyze your content to provide services
• Store and transmit your content as necessary
• Create anonymized insights to improve our platform

AI-Generated Content

Content generated by our AI during your interactions is provided for educational purposes. You may use this content for personal learning, but commercial use requires separate agreement.

7. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which is incorporated into these Terms by reference.

8. Educational Content and AI Accuracy

AI Assistance

Our AI provides educational assistance, but:

• AI responses are for informational purposes only
• Content may contain errors or inaccuracies
• You should verify important information independently
• AI assistance does not replace professional advice

Academic Integrity

While we support learning, you are responsible for:

• Following your institution's academic integrity policies
• Using our platform as a learning aid, not for cheating
• Properly citing any assistance received from our platform

9. Service Availability and Modifications

Service Availability

We strive to provide reliable service but cannot guarantee 100% uptime. We may experience downtime for maintenance, updates, or unforeseen issues.

Service Modifications

We reserve the right to:

• Modify, update, or discontinue features
• Change system requirements or technical specifications
• Implement usage limits or restrictions
• Update these Terms as necessary

10. Termination

Termination by You

You may terminate your account at any time by contacting us or through your account settings. Upon termination, you will lose access to our services and your data may be deleted.

Termination by Us

We may suspend or terminate your account if:

• You violate these Terms or our policies
• Your account remains inactive for extended periods
• We're required to do so by law or regulation
• You engage in harmful or abusive behavior

11. Disclaimers and Limitation of Liability

Disclaimers

OUR SERVICES ARE PROVIDED "AS IS" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DISCLAIM ALL WARRANTIES INCLUDING MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, AND NON-INFRINGEMENT.

Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING LOST PROFITS, DATA LOSS, OR BUSINESS INTERRUPTION.

12. Indemnification

You agree to indemnify and hold harmless Soliv AI and its affiliates from any claims, damages, or expenses arising from your use of our services, violation of these Terms, or infringement of any rights.

13. Governing Law and Disputes

Governing Law

These Terms are governed by the laws of [State/Country], without regard to conflict of law principles.

Dispute Resolution

Any disputes arising from these Terms or our services shall be resolved through binding arbitration, except for claims that may be brought in small claims court.

14. General Provisions

Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Soliv AI regarding our services.

Severability

If any provision of these Terms is found unenforceable, the remaining provisions shall remain in full force and effect.

Updates to Terms

We may update these Terms from time to time. We will notify you of material changes via email or platform notifications. Continued use after changes constitutes acceptance of updated Terms.